FAQ

Ask Us What You Need to Know

Answers to Some Questions You May Have

Does Gibbo's Auto Spares sell auto parts and accessories to overseas customers through the online store?

No, sorry, we are unable to offer our products to overseas clients at this time.
I can't find the car part that I am looking for, are you able to get it for me?

We stock thousands of parts and have access to many thousands more, often with overnight delivery. So, if you can't find the part you need call us on 02 6621 8311 so we can help.
I am a trade customer, can I have access to trade prices through your online store?

No, Gibbo's Auto Spares provides pricing to the trade on all its auto parts and accessories through our store locations and friendly sales reps, but not online, please contact our head office on 02 6621 8311 to arrange a trade account.
If I see a product online, am I able to visit one of your locations to see the item and ask questions?

Most definitely! We have three locations in Lismore, Casino and Kyogle with friendly professional staff to assist you.
I am having problems using this website, can you assist?

If for any reason the website is not functioning as you thought please email websales@gibbosauto.com for assistance.
Is you online store secure and how do I pay for my purchases?

www.gibbosauto.com.au has two payment and checkout options. You can pay by direct deposit when you complete your purchase. Our banking details will be provided with a unique order reference number to identify your payment. We also use PayPal Express checkout so you can use Visa or Mastercard online or use your PayPal account balance to pay for your order. PayPal is the one of the webs most trusted and secure ways of paying money, with some of the best security online. Find out more at www.paypal.com.au
I do not have a PayPal account, can I still pay with VISA or MASTERCARD?

Yes, PayPal Express checkout enables you to pay for purchases made on this site without the need for an active PayPal account. Just choose the option to pay with your card without a PayPal account when you go through checkout.

If you have any further questions, please feel free to contact us with your details and we will respond to you promptly.